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How downloads work and when refunds apply.

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Review the items you picked before checkout.

What is the refund policy?

Un-downloaded orders can be refunded within 7 days. Downloaded orders are non-refundable, except files that are damaged or seriously misdescribed.

Common questions by topic

Can I get a refund?

Please see our Delivery & refunds page for when refunds apply. If your order qualifies, submit a refund request with your order number.

How long does a refund take?

Once a refund is approved, it goes back to your original payment method. Your bank or card issuer decides how long it takes to show.

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