Terms of service

These terms apply when you use or buy from Holiday Documents. By placing an order you agree to them and to our Privacy policy.

Digital products

All products are digital files. Nothing is shipped. After payment you can download your files right away and you also get a delivery email. Each item allows 5 downloads within 30 days of payment unless the product page says otherwise. Please save your files after downloading.

License

When you buy a product you get a personal, non-transferable license to print and use it for yourself, your family, your classroom or a non-commercial event. You may not resell, share, upload or redistribute the files, in original or edited form, or use them in products for sale, unless the product page clearly grants more rights. All designs remain the property of their owner.

Prices and payment

Prices are in US dollars and shown before checkout. Payments are processed by Stripe. We may cancel an order that looks fraudulent or was placed at a clearly wrong price, and refund any amount paid.

Refunds

Un-downloaded orders can be refunded within 7 days. Downloaded orders are non-refundable, except files that are damaged or seriously misdescribed. Full details are on Delivery & refunds. If you dispute a charge with your bank, downloads for that order are paused until the dispute is resolved.

Accounts

You are responsible for keeping access to your email and account secure. Please do not misuse the site: no automated ordering, scraping, card testing, or attempts to get around download limits or security checks.

Disclaimer

Files are provided "as is". Print results depend on your printer, paper and settings. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid for it.

Changes

We may update these terms. The version in effect when you place an order applies to that order.

Contact

Questions? Contact us with your order number or bill code.

See also: Privacy policy · Delivery & refunds